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Malcolm Carter –
Commercial Director
Malcolm Carter founded the company in 1978 after extensive
training at British Gas West Midlands. He utilised these
skills to develop the Shropshire Gas brand into the
region’s market leading gas service provider.
Today Malcolm is responsible for business strategy,
development and marketing, as well as chairing the company’s
charity initiative. He also manages Premier Properties,
a residential and commercial property rental and development
business.
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“At Shropshire Gas we aim to be recognised
as the most innovative and flexible provider of essential
gas services. We are the first choice for thousands of customers
across the region. Our continued focus on understanding and
providing what our customers want, has helped us achieve the
excellent performance that we are proud of.” Malcolm
Carter
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James Walton –
Sales Director
James Walton joined the company in 1993 after many years
working for Nelsons on registered social landlord contracts
(RSL). Following a variety of general management roles,
he was promoted to Partner in 1999, then appointed Sales
Director in 2002. James also serves as a member of our
company charity initiative. His responsibilities today
include sales, logistics and RSL contract management.
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“At Shropshire Gas we are committed
to operating our business to the highest standards of safety,
reliability and efficiency. Thanks to the skills, enthusiasm
and dedication of our team we have achieved a great deal.
Our robust performance underpins our confidence that we will
continue to be regarded as the region’s premier gas
service provider.” James Walton
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Thomas Murray –
Technical Director
Thomas Murray joined the company in 1987. After 12 years
holding various operational positions he was promoted
to Partner in 1999. He was then appointed Technical
Director in 2002. Thomas also serves as a member of
our company charity initiative. His responsibilities
today include retail operations and, contract management,
with a special focus on customer service.
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“At Shropshire Gas we have an ethos
of delivering outstanding customer service. We give value
for money and provide efficient, cost effective products and
services. Our passion for customers and pride in their satisfaction
is central to the way we work. Delivering a truly distinctive
service forms the corner-stone of what we do at Shropshire
Gas.” Thomas Murray
Our directors endorse our company standards
and are committed to upholding them as a central part of our
business process.
Our business principles under-pin our values
and our commitment to operate responsibly. They are also in
line with our focus on customer service. Wherever we work
we engage with customers, partners and clients to manage our
social and ethical responsibilities.
Our employees deliver the high standards we
expect and put our principles into practice. We support staff
who make decisions based on our business principles.
Our most important assets are our customers.
We strive for excellence by listening to their needs. Our
ability to meet their expectations is vital to our reputation
and builds trust and loyalty in the marketplace.
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