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Shropshire Gas is a gas installation, maintenance
and service provider. We service, repair, install and replace
gas and electric heating apparatus, carry out plumbing services
and other associated support trades. We also provide emergency
call out and 24hour call centre services.
Working with home owners, private landlords, letting agents,
local authorities and housing associations we deliver a comprehensive,
safe and cost efficient service for many communities in the
region. Our success is based on developing a deep understanding
of the needs of local communities and the organisations working
within them, usually through partnership arrangements. In
addition we provide consultancy support.
Shropshire Gas is managing a portfolio of long-term gas service
and maintenance contracts with owners of social housing in
the West Midlands. In each case we are responsible for the
service and maintenance of the heating equipment within each
property. We also install heating systems.
We have pride in our:
Proven and successful partnering experience
Based on the ‘Egan Principle’ we have
proven and successful partnership skills and processes –
a pre-requisite for working with local authorities, housing
associations, utilities, contractors, service providers and
suppliers.
Blend of local and regional experience
We operate regionally but understand fully the need
to work at a local level. This ensures that we can focus on
local issues and also draw on our national supply chain, best
practice and support processes experience.
Passion and desire for the market
We are building on our success in the gas heating service
and maintenance market. This fits well with our organisational
structure, skills, experience and aspirations.
Service culture
Our most important assets are our customers, we strive
for excellence by listening to their needs.
Right size to focus on the contract and provide supporting
processes
Shropshire Gas is a growing business with a history
of operating successfully as a heating service company for
more than 25 years. We are developing a portfolio of contracts
across the region. We take pride in having an organisation
that is big enough to be able to provide excellent corporate
support (including HR, Health, Safety and Environment, Finance
and ITC) to all of our contracts. Yet we are small enough
to ensure that senior management attention is focused on every
one of our contracts. Over half of our current six-figure
turnover is derived from our long-term gas heating service
and maintenance contracts.
Established supplier relationships
We have established supplier relationships across
the gas heating value chain. This enables us to respond speedily
to the needs of clients, customers and partners, whilst keeping
cost low and quality high.
Foundation of traditional contracting skill
Shropshire Gas has an excellent reputation amongst
its clients and partners. Our long history of contracting
has provided us with the processes, people and technology
to make certain that we can mobilise our resources to meet
initial and changing requirements.
Flexible and pragmatic approach
We believe strongly in designing and implementing
flexible processes for each partnership or contract client.
This allows us to change and meet each client and customer’s
particular needs. Shropshire Gas’ philosophy is to work
with our clients to evolve the right processes, rather than
impose rigid company policies. However, we will always notify
our partners about safety and legislative requirements and
bring to the partnership our extensive experience of working
with social landlords.
In all instances we offer our partners and clients a service
that provides high quality, low cost and delivery certainty.
We are delighted to offer open book type relationships and
happy to discuss the build up of rates in detail with our
clients. In most cases we offer social landlords a cost per
dwelling for service, maintenance and repair. We can also
provide different arrangements - from a service plus a schedule
of rates, via a Three Star cover plan, to an all-inclusive
Five Star arrangement.
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